Business workshops as unique as you are

Performance Measurement

Performance workshop logo.

Untangle performance metrics and improve business output

Performance improvement can seem like a black art, with a wide variety of measurement tools available. To be successful in improving results it is essential to use the right metrics for your business. Traditional metrics may provide a familiar reference point, but often encourage sub-optimal performance and 'gaming'.

The key to performance improvement is in understanding the human element in performance measurement. With the right metrics you can shape the behaviour of individuals at all levels to achieve results beyond expectation.

Delivered by experts in performance measurement, we specialise in delivering bespoke workshop packages to organisations that want to invest in their employees, so that they can make evidence-based decisions back in the workplace.

Our performance measurement workshops offer a variety of perspectives to help you achieve the business performance and improvement results you need.

Workshop content can cover:

  • An introduction to performance measurement.
  • Fundamental performance measurement principles and goals.
  • Traditional performance measurement metrics.
  • Sub-optimal performance and gaming.
  • Performance or measurement?
  • The psychology of behaviour.
  • A-B-C thinking and how to suspend your beliefs.
  • Getting the performance you want.
  • Principles of performance measures that work.
  • Empowering employees to exceed expectations.
  • Bottom-up metric design.
  • Embedding metrics within the workflow.
  • Achieving designated performance goals.
  • Performance measurement alignment.
  • Assessing your existing performance measures.
  • Barriers to changing performance measures and how to overcome them.